Sales & CS Alignment

Susana Cabrera

This course equips sales and customer success leaders with the strategies and skills needed to establish effective cross-functional alignment.

By completing this course, participants will be able to increase revenue generation, prioritize CS efforts, identify upselling and cross-selling opportunities, and maximize customer lifetime value.

Skills / Knowledge

Sales
Customer Success
Customer Lifecycle
Customer-Centric Vision
Communication
Cross-Department Collaboration
Growth

Issued on

July 26, 2023

Expires on

July 26, 2025

Earning Criteria

Required

specialization

Must be a Pavilion Member

participation

80% Class Attendance