Sales & CS Alignment
This course equips sales and customer success leaders with the strategies and skills needed to establish effective cross-functional alignment.
By completing this course, participants will be able to increase revenue generation, prioritize CS efforts, identify upselling and cross-selling opportunities, and maximize customer lifetime value.
Skills / Knowledge
- Sales
- Customer Success
- Customer Lifecycle
- Customer-Centric Vision
- Communication
- Cross-Department Collaboration
- Growth
Earning Criteria
Required
Must be a Pavilion Member
80% Class Attendance