Building Your Retention Playbook
This 4-week course will give you the tools to impact your Retention at your company today so you can stop the costly hamster wheel of reactive “save campaigns.” Prepare to roll up your sleeves and get some work done!
This course enables participants to project who will renew and ensure that you renew those who are on track, and properly identify who is at risk and executing a plan to change that outcome proactively.
Skills / Knowledge
- Retention
- Customer Retention
Earning Criteria
Required
Must be a Pavilion Member
80% Final exam score